Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect information you provide directly, such as your name, email, phone number, and payment details when you register, purchase a course, or contact support. We also collect usage data such as login activity and course progress through Firebase Analytics.

2. How We Use Your Information

To create and manage your student account
To process payments via M-Pesa, card, or crypto
To deliver course content, certificates, and community access
To send transactional emails (welcome, payment confirmation, renewal reminders)
To improve the platform and prevent fraud or unauthorized content sharing

3. Payment Information

Payment processing is handled by our payment partners. We do not store full card numbers or M-Pesa PINs on our servers.

4. Data Storage

Your data is stored securely using Firebase/Firestore infrastructure with access-controlled security rules. We retain account data for as long as your account remains active or as required by law.

5. Sharing of Information

We do not sell your personal data. We may share limited information with service providers (payment processors, email delivery, video hosting) strictly to operate the Service.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at the email below.

7. Cookies & Tracking

We use basic analytics to understand platform usage and improve the learning experience. You can control cookie preferences through your browser settings.

8. Contact

For privacy-related questions, contact support@nastypipsacademy.com.